AlphaTalk
AlphaTalk is here to keep you in the loop when it comes to all things auto. From F&I to general industry updates, we've got you covered. Hosted by an industry insider, Bryan Haakenson, be sure to follow us on Instagram and TikTok. AlphaTalk is a production of Alpha Warranty Services. Copyright 2022.
Episodes
32 episodes
Women in Business with Susan Hobbs
In this episode, Bryan welcomes back Susan Hobbs, F&I Operations Director at Keating Auto Group. Here, Susan shares her experience as a woman in a traditionally male-dominated industry. She also discusses important mentors and how there’s n...
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Season 4
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Episode 10
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15:19
Navigating Change with Kimberlee Reese
Total Care Auto President Kimberlee Reese joins the podcast to discuss the company’s transition from a Larry H. Miller Group company to being under the Asbury Automotive Group umbrella after its December 2021 acquisition. She shares the importa...
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Season 4
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Episode 9
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37:41
Investing in People with Susan Hobbs of Keating Auto Group
In this episode of AlphaTalk, Bryan sits down with Susan Hobbs, F&I Operations Director at Keating Auto Group. With 17 years of experience in the auto industry and an eight-year hiatus as a law enforcement special detective, Susan discusses...
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Season 4
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Episode 8
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33:52
Texas Sports Hall of Fame Football Coach Jackie Sherrill
Join host Bryan Haakenson as he welcomes Hall of Fame Coach Jackie Sherrill. They talk about success on and off the football field, how to develop top-performing players and employees, and a wealth of wisdom from one of college football's great...
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Season 4
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Episode 7
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56:08
Creating a brand through social media with Jenna Henry
In this special episode, we flip the script and interview Jenna Henry, our AlphaTalk editor and producer. As the Marketing Coordinator for Cadence Innovations Group, Jenna excels in managing our social media and podcast initiatives. Today...
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Season 4
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Episode 6
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40:25
Leading Sales with Darin Ramos
Join host Bryan in this episode of Alpha Warranty Services' podcast, where he sits down with Darin Ramos, the Chief Sales Officer of Alpha Warranty Services. He shares his journey from joining the company in 2010 to becoming a pivotal sales lea...
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37:03
Driving Success: A Conversation with RepairPal's CRO
Kathleen Long is the Chief Revenue Officer at RepairPal and sits down with Bryan this episode to give us some valuable insights from her unique and experienced perspective.
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Season 4
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Episode 4
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33:43
Q1 2024 Industry Update with Jeremy Lindsey
In this episode, Bryan sits down with Jeremy Lindsey, the President of Alpha Warranty, to delve into the current state of the industry. This segment is a regular feature aimed at keeping our listeners informed about the latest developments in t...
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Season 4
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Episode 3
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41:59
A Glance into Polly Insurance
In this month episode of AlphaTalk Bryan sits down with Briana Drugg, the Vice President of Sales & Partner Operations at Polly Insurance, formerly known as DealerPolicy. She has been leading the sales and partner operations teams for...
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Season 4
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Episode 2
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32:19
Women in Business with Kathleen Long
We are kicking off the year 2024 strong, featuring a compelling Women in Business episode. In this conversation, Bryan engages with Kathleen Long, the Chief Revenue Officer at RepairPal. Kathleen shares valuable insights into her professional j...
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Season 4
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Episode 1
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20:27
Exploring VSCs: Insights from a Real Contract Holder
Bryan had the chance to sit down with one of our contract holders, Royce, and listen to his experience of working with Alpha Warranty Services. Royce grew up with the mentality that you shouldn't buy something if you cannot fix it. However, whe...
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Season 3
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Episode 6
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30:54
Q3 2023 Industry Update with Jeremy Lindsey, President of Alpha Warranty
Bryan checks in with Alpha Warranty's President, Jeremy Lindsey to get his perspectives on the state of the industry and what may be around the 2024 corner for the automotive industry in the United States.
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Season 3
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Episode 5
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35:52
Unveiling Industry Leadership with Michael Aufmuth of Elite FI
On todays episode, Bryan talks to Michael Aufmuth, one of the co-founders of Elite FI, an industry partner of Alpha Warranty Services. Starting his auto industry career at only 13 years old, Michael now provides industry-leading products,...
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Season 3
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Episode 4
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47:25
Revolutionizing Auto Sales: Navigating the Digital Landscape
In todays episode Bryan talks with Tom Yates, who is Sr. Vice President of Revenue for Deseret Digital Media. He joined DDM in 2014 to lead the sales efforts for KSL Cars. Tom has 20+ years of experience in the auto industry and gives us ...
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Season 3
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Episode 3
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37:24
A Quick Look at DealFi with Candice Moore
Bryan sits down with Candice Moore, Director of Operations at DealFi and gives us a quick look at what the company does. Candice shares with us her background in the industry and gives updates on virtual F&I and explains why 89% of ca...
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Season 3
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Episode 2
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33:56
International Women's Day with Candice Moore
Bryan sits down with DealFi's Director of Operations, Candice Moore to talk about women in the industry and breaking the glass ceiling. She gives us a look into her past experiences and how we can improve for the future. Women in the indu...
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Season 3
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Episode 1
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33:47
Q2 2022 Industry Update with Jeremy Lindsey, President of Alpha Warranty
Bryan chats with Alpha Warranty's president, Jeremy Lindsey about his perspectives on the state of the economy, inflation, supply chain pressures, and what may be around the next bend for the automotive industry in the United States.
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Season 2
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Episode 5
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32:01
Alpha Warranty Services Stories from Claims
No one likes to have to deal with car trouble, but when it inevitably occurs, Alpha Warranty's Claims team is second to none. After a customer's vehicle is at the repair facility, the Claims team works directly with shop mechanics to understand...
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Season 2
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Episode 4
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45:48
Proven Customer and Employee Retention Strategies with Danny Cox
Spend a few minutes with industry insider and automotive finance professional, Danny Cox from The Auto Consultants as he breaks down the fundamentals of how to attract, recruit, train, and retain employees in today's difficult job market. You'l...
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Season 2
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Episode 3
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49:39
Secrets of Alpha Warranty's Award-Winning Customer Service
Spend a few minutes with Bryan Haakenson as he talks with Bethany Bovey and Christine Holm, Alpha Warranty's customer service leaders, about how they provide the company's award-winning, supercharged service.
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Season 2
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Episode 2
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38:22
Tips & Tricks to Supercharge Sales in 2022 with Darin Ramos and Brett Beer
With 2022 upon us and the effects of the lingering pandemic and other sales challenges persisting in the market, you're invited to join Darin Ramos, Vice President of Sales at Alpha Warranty, and Brett Beer, Regional Sales Manager for Alpha's W...
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Season 2
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Episode 1
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35:31
2021 Industry Update with Jeremy Lindsey, President of Alpha Warranty
Join hosts Bryan and Jessica as they welcome Alpha Warranty's president, Jeremy Lindsey to talk about his insights into the latest automotive industry hot topics. Jeremy is a veteran of the automotive and F&I industries. In this episode, he...
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Season 1
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Episode 10
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36:10
Women in the Auto Industry w/Eliana Campos-Dominguez
On a very special episode of AlphaTalk, Bryan and Jess interview Eliana Campos-Dominguez, the Rewards & Digital Marketing Manager for Hyundai Motor America, about her involvement in the growing community of women in the auto industry. Elian...
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Season 1
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Episode 9
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27:34
Branding Your Dealership for Success w/Julie Lafferre and Mark Tenney
On her first solo interview, Jess discusses the importance of brand and branding in dealerships/agencies with Alpha industry insider, Julie Lafferre and Mark Tenney. Learn why it's important for you to know the who, what, & why of you...
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Season 1
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Episode 8
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28:19
Changing the Industry from the Inside Out w/Glenn Lundy
Glenn Lundy sits down with Bryan and Jess to discuss his 20 years of history in the auto industry. Glenn experienced the highest of highs in auto sales and then the lowest of lows. After taking some time away from auto, he later returned with a...
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Season 1
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Episode 7
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40:28