In this episode, Bryan Haakenson sits down with Carol Docalavich, President & COO at OttoMoto and DealFI, to explore her wide-ranging career and the path that led her into the automotive world. With experience spanning franchising, software, real estate, and now auto, Carol shares how each chapter shaped her perspective as a leader and entrepreneur. She reflects on what she’s learned from building businesses, supporting independent operators, and adapting through shifts in technology, markets, and consumer needs.

Carol also sheds light on the independent dealer landscape, discussing why these entrepreneurs are often underestimated and how OttoMoto’s platform is designed to give them the tools, lender access, and efficiencies they’ve traditionally lacked. Together, she and Bryan dive into the challenges independents face, the pitfalls of rapidly evolving technology, and the importance of solutions that truly educate dealers and streamline their processes. It’s a conversation about innovation, transparency, and the growing opportunities for independent dealers to level up and thrive.